If you choose to communicate anonymously, remember that the only means of contact will be the complaint channel itself. Save the information shown when you submit your report and use it to log in regularly. Otherwise, you will not be able to track the status of your complaint, you will not receive notifications, and the managing body will not be able to contact you, which could result in your complaint being closed.

Likewise, you are hereby informed that if you choose to communicate anonymously but provide personal data in your communication that allows you to be identified (such as your name, phone number, email address, etc.), the complaint will be treated in the same way as those in which the informant has identified themselves. In any case, the confidentiality of your identity will be guaranteed. In cases where contact details are not explicitly provided, but the information provided allows for unequivocal identification, the relevant means of contact may be used to ensure the proper conduct of the investigation.